Refund Policy

Last updated: November 12, 2026.

Scope

This policy applies to programs and live seminars purchased on lasryacademy.com, including Relationship Mastery. The Orthodox Conversion Course has its own Payment and Withdrawal Terms (Attachment A of the Enrollment Agreement), summarized below, and those terms apply to it instead of the sections for online programs. Joining a waitlist is free and is not a purchase.

Online programs

You may request a full refund within 14 days of purchase, provided you have not completed more than 20% of the program content. After that, purchases are non-refundable, except where required by law.

Live seminars and events

• If Lasry Academy cancels or reschedules an event and you cannot attend the new date, you will receive a full refund.
• Cancellation 30 or more days before the event: full refund, less payment-processing fees.
• Cancellation 14 to 29 days before the event: 50% refund, or credit toward a future event.
• Cancellation less than 14 days before the event: no refund. Your ticket may be transferred to another person if you notify us in advance.

Payment methods and installments

Payment is made through Stripe. If installments are offered at checkout through a third-party provider such as Klarna, that provider sets its own approval and terms. Refunds under this policy are issued through the same payment method, and the provider handles any adjustment of your installment schedule. Lasry Academy does not collect installments directly, except the monthly plan of the Orthodox Conversion Course, which is charged by card through Stripe in 18 monthly payments.

How to request a refund

Email [email protected] with your name, the email used at purchase, and the program or event. Approved refunds are returned to the original payment method within 5 to 10 business days.

Orthodox Conversion Course

Within 30 days of signing the Enrollment Agreement, you receive a refund of everything you paid, except $360, which stays with the Academy out of your $1,000 deposit. After 30 days, the $1,000 deposit is not refunded. If you have a problem or want to ask for a refund, write to Rabbi Lasry at [email protected] and we will decide together what to do. Any refund that is due is initiated within 7 business days of the day we receive your written notice. The full terms are in the Enrollment Agreement and its Attachment A.

Access period

Access to an online program lasts two years from the date of purchase. For the Orthodox Conversion Course, you keep access to the recordings for one year after your conversion.

Certificates and results

Completing a program does not guarantee any specific result. A certificate of completion does not represent a government license or professional accreditation.

Questions

If something is unclear or you have a concern, please contact us before opening a payment dispute so we can help.